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Here are five customer service email examples to guide you in responding to customers professionally. You can easily do that in one of two ways: For many folks, a Timex was one of the first watches … Southwest Airlines is infamous for its uncomfortable encounter with actor and filmmaker Kevin Smith, in which he was asked to leave a flight because he couldn't comfortably fit into a seat. 1 The man who got stuck with a 47-year flight connection and got the best customer service response. After a few ignored tweets and a tour to Australia (for Victoria) Victoria and Jonathan finally met up. It was addressed it to Sir Richard Branson, the founder of the Virgin group. Guides. This unexpectedly flirtatious Twitter exchange. A survey is only as good as the responses it receives from the responders. This famous customer complaint by musician Dave Carroll was produced in the form of a music video -- with over 18 million views -- in response to an incident with United Airlines. News (115) Technology (56) Marketing (83) Design (46) Social Media (32) Quick Tips (41) Vlog (3) Customer Service (22) ... Social media customer service is just as important as traditional customer service so do not overlook the power of Facebook, Twitter, or Instagram. … Stay up to date with the latest marketing, sales, and service tips and news. After receiving a $15 parking ticket in Portsmouth, NH for parking backward, Mirman decided he'd rather pay for a full-page ad in a newspaper than give in to the system and cough up the $15. Nigel Short wrote a mischievous complaint to Freemans Confectionery and got an absolutely classic reply… I guess the City of Portsmouth didn't find the ad as amusing. In many of these circumstances, we have nothing to do with the cause of the complaint. Customer service responses are email and other online communications that address customer concerns. They emailed the customer and politely explained to them that the store staff doesn’t have the required art skills to fulfill the request. "At first, I thought it was a little odd, but then I realized I had doughnuts which went a long way to alleviating my worries. This adorable, hand-written feedback was sent by a Reddit user's 9-year-old cousin. Pianist James Rhodes was clearly having some issues with his mobile provider O2. Let’s uncover how to write an email autoresponder that’s warm, personal, and effective for customer service. Carol stated The Gallery in South Cave, East Yorks., which has 200 ‘excellent' rated reviews, has coffee which costs “nearly £4” and was “very expensive.” Gary responded by calling her a “tight old git" and even recommended a few money-saving tips for Carol. The grocer provided a gift card loaded with £2 to enable him to buy more garlic to "fight off the undead hordes" and "protect the people that you love," adding "I do hope that this situation has not turned you away from purchasing your survival kit against undead and unworldly beings from us." It is one of the most hilarious (and brilliant) examples of great customer service I’ve ever seen! Eminem-style note sparks funny customer service response. His responses, however, weren’t exactly by the book. What started off as a dig at Sainsburys' lack of … Sainsbury's renamed its tiger bread when a letter from a three-year-old girl saying the bread looked more like a giraffe went viral. 6 Funny Customer Service Stories to Restore Your Faith in Humanity. The comedian is using the “Customer Service” account to troll — I mean, respond to customers’ complaints on corporate companies’ Facebook pages. He's not the first one to have written reviews and sent feedback to Brittania Hotels. 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